Frequently Asked Questions

Everything you need to know about shopping with YAYA.

How long will it take to receive my order?

Standard shipping within the continental US typically takes 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

How do I find my correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart, as our contemporary fits may vary by silhouette.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.

Are your materials sustainably sourced?

At YAYA, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel™ to minimize our environmental footprint.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.